RESOURCES AND LINKS

ACCC Debt Collection Guidelines

The ACCC have issued guidelines for anyone who give credit to customers or who collects customer debt on the behalf of others.  The guidelines do not just apply to debt collectors but also to business owners.

ACCC Debt Collection Guidelines – Website link

Consumer Guarantees – A Guide for Consumers

Under the Australian Consumer Law, when you by products and service they come with automatic guarantees that they will work and do what you asked for.  If you buy something that isn’t right, you have consumer rights.  (Source: ACCC)

ACCC Consumer Guarantees – A Guide for Consumers     Website Link

Australian Privacy Principles guidelines

The Australian Information Commissioner1 issues these Australian Privacy Principles guidelines (APP guidelines) under s 28(1) of the Privacy Act 1988 (Privacy Act).2 These guidelines are not a legislative instrument (s 28(4)). (Source: Office of the Australian Information Commissioner)

OAIC – APP Guidelines     Website Link